1. At Excel Courier we do not compromise
on security. We strive to maintain the highest standards of security and
protection for every item we pick up or deliver and the following are some
of the measures put in place to ensure the security of client\"s items.
to the fact that a lot of customers want high value goods transported
nationwide, we have found it essential that all our vehicles and
consignments are insured. We have comprehensive motor insurance cover as
well as insurance cover for all goods in transit beyond up to a certain
our vehicles undergo periodic maintenance checks to ensure that they are
roadworthy at all times so as not to delay dispatches with unnecessary
BIKE SECURED CONTAINERS
containers at the back of our bikes are water proof and rust proof and
our bags, envelopes and packages are sealed with Excel Security Seals in
the presence of the sender and signed on by both parties. The recipient
after receiving the items would also confirm that the seal is intact before
signing for them.
TRACK & TRACE FACILITY
ensure reliability, security and quick delivery, we have installed a
computerized track and trace software at our various offices to enable us
and our clients keep track of mails from pick up to delivery.
7. CARS AND BIKES
1. SALOON CARS:
Our saloon cars are basically meant for client service work. All our client
service executives have different clients or accounts that they handle and
to facilitate their work, each is assigned a saloon car. The cars are white
with the Excel logo and our locational address branded on them.
2. MOTOR BIKES: (max
We have several motor bikes which are used to facilitate our same day delivery
service within the Accra-Tema metropolis and to pick-up small parcels and
3. Small Vans (max 500 kg)
4. Transit Vans (max 1000
5. 7.5 Tonne Tail Lift
Trucks for larger consignments.
6. 30 Semi-Trailers (with 45
cubic capacity buckets). These are made up of a fleet of 30 trucks used for
our mine support service (haulage).
7. 10 Goil Branded Fuel
tankers for hauling of fuel on behalf of Goil to its various destination.
8. Larger customized
vehicles e.g. Cold storage vehicles can be arranged on request.
9. STAFF STRENGTH
At Excel Courier, we employ only the best and most experienced of drivers
and bikers. Our bikers and drivers know the terrain and are conversant with
all corners of the city and no location is too difficult to pickup or
deliver. Staff strength for Excel Courier, both in Accra
is 30. Excel Haulage has competent staff strength of 150 employees
comprising of good management team, engineers, drivers, vulcanizers,
mechanics, electricians.general workers, clerks amongst many others.
2. They are all required to
maintain a professional and tidy appearance.
3. Carry identity badges at
4. Undergo regular training
in defensive driving and customer service
5. Customer friendliness.
6. They are equipped with
state of the art communication gadgets and can be reached of all times.
7. They are equipped with
rough weather gear such as raincoats, gloves, boots etc. and therefore your
items are delivered in all weather conditions and at all times.