excel
home about us haulage corporate links service profile support careers webmail contact us
 

Logistics Strength

1. At Excel Courier we do not compromise on security. We strive to maintain the highest standards of security and protection for every item we pick up or deliver and the following are some of the measures put in place to ensure the security of client\"s items.

2. INSURANCE COVER

Due to the fact that a lot of customers want high value goods transported nationwide, we have found it essential that all our vehicles and consignments are insured. We have comprehensive motor insurance cover as well as insurance cover for all goods in transit beyond up to a certain value.

3. OUR VEHICLES

All our vehicles undergo periodic maintenance checks to ensure that they are roadworthy at all times so as not to delay dispatches with unnecessary breakdowns

4. BIKE SECURED CONTAINERS

The containers at the back of our bikes are water proof and rust proof and highly secured

5. EXCEL SEALS

All our bags, envelopes and packages are sealed with Excel Security Seals in the presence of the sender and signed on by both parties. The recipient after receiving the items would also confirm that the seal is intact before signing for them.

6. TRACK & TRACE FACILITY

To ensure reliability, security and quick delivery, we have installed a computerized track and trace software at our various offices to enable us and our clients keep track of mails from pick up to delivery.

7.  CARS AND BIKES

1. SALOON CARS:
Our saloon cars are basically meant for client service work. All our client service executives have different clients or accounts that they handle and to facilitate their work, each is assigned a saloon car. The cars are white with the Excel logo and our locational address branded on them.

2. MOTOR BIKES: (max 10kg)
We have several motor bikes which are used to facilitate our same day delivery service within the Accra-Tema metropolis and to pick-up small parcels and letters.

3. Small Vans (max 500 kg) load.

4. Transit Vans (max 1000 kg) load.

5. 7.5 Tonne Tail Lift Trucks for larger consignments.

6. 30 Semi-Trailers (with 45 cubic capacity buckets). These are made up of a fleet of 30 trucks used for our mine support service (haulage).

7. 10 Goil Branded Fuel tankers for hauling of fuel on behalf of Goil to its various destination.

8. Larger customized vehicles e.g. Cold storage vehicles can be arranged on request.

9.  STAFF STRENGTH

1. At Excel Courier, we employ only the best and most experienced of drivers and bikers. Our bikers and drivers know the terrain and are conversant with all corners of the city and no location is too difficult to pickup or deliver. Staff strength for Excel Courier, both in Accra and Kumasi is 30. Excel Haulage has competent staff strength of 150 employees comprising of good management team, engineers, drivers, vulcanizers, mechanics, electricians.general workers, clerks amongst many others.

2. They are all required to maintain a professional and tidy appearance.

3. Carry identity badges at all times.

4. Undergo regular training in defensive driving and customer service

5. Customer friendliness.

6. They are equipped with state of the art communication gadgets and can be reached of all times.

7. They are equipped with rough weather gear such as raincoats, gloves, boots etc. and therefore your items are delivered in all weather conditions and at all times.

 

© Copyright 2012 Excel Courier Ghana Limited. All rights reserved